Frequently Asked Questions
Everything you need to know about shopping at Levi's India Store.
How long does shipping take within India?
Standard delivery typically takes 3 to 5 business days for metropolitan areas and 5 to 7 business days for the rest of India.
What is the return policy for denim and apparel?
We offer a 15-day return policy for all unworn and unwashed items with original tags intact. Please note that innerwear is not eligible for return due to hygiene reasons.
How can I track my order?
Once your order is shipped, you will receive an SMS and email containing a tracking link and a unique AWB number to monitor your package in real-time.
What payment methods are accepted?
We accept all major credit and debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes across India.
How do I find my perfect fit?
Each product page features a detailed Size Guide. We recommend measuring your waist and inseam to compare against our size chart for the most accurate fit.
Are the products sold online authentic?
Yes, all products sold on the official Levi's India Store are 100% authentic and sourced directly from our authorized manufacturing units.